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Vectr Solutions follows the Prosci™ research-based change management methodology for managing organizational changes. The Prosci™ methodology includes a framework called ADKAR® to employ change management tools for individual change and accelerate organizational change. Additionally, we apply the Prosci™ 3-Phase Organizational Change Process framework to our enterprise Salesforce projects.
The first phase focuses on assessing the current state of the organization and stakeholders, and defining the overall change strategy.
The goal of the first phase of the organizational change process is to align with executive sponsors and project team members regarding the change management strategy and goals for adoption.
Key change management activities during this phase include:
The second phase focuses on the execution of the change management strategy and plan in concert with project implementation activities. The activities executed during this phase drive individual change adoption and the organization through ADKAR® transitions.
Key communication activities during this phase include:
Key training activities during this phase include:
The following training deliverables can be tailored to meet customer needs:
The final phase ensures adoption is reinforced and sustained. Following production launches, Vectr Solutions will assess adoption across departments according to metrics set by the customer.
Reinforcement activities may include:
Salesforce Change Management refers to the process and tools for managing the “people side” of change. Vectr Solutions applies change management best practices to our Salesforce services to ensure our customers maximize adoption and their return on investment.
Prosci is a company focused on change management tools and services. They have developed a research-based methodology for change and tools to enable change practitioners. For more information, please visit their website here.
Our Change Managers are trained in the Prosci(TM) methodology for change with 3+ years of experience ranging from enterprise change management efforts to specialized instructional design experience.
Yes, we can deliver change management services solely focused on training. We partner with our customers to develop training plans and resources to fit our customers' needs.
Yes, our Change Managers are experienced with delivering organizational change efforts with both public sector and commercial customers.
Empower your organization to own and leverage your Salesforce product with confidence and competency. Let us show you how to maximize your Salesforce investment.